Shipping Policy
Free Pick Up
Free In-Store Pick-Up is available to those who want to pick up their orders in our warehouse. Our location is 11891 Hammersmith Way, Richmond, BC, Canada V7A 5E5. To arrange an in-store pick-up, please contact us.
Pick up is only available from Monday to Friday, 10am to 5pm.
Free Local Shipping Requirement
| Delivery Zone | Free Shipping Requirement | Flat Shipping Fee If Not Meet Requirement | Estimated Delivery Time |
| Vancouver, Richmond, Burnaby, New Westminster | Purchases over CAD $120 before tax | $15 | 1-3 business days |
| West Vancouver, North Vancouver, Port Moody, Coquitlam, Port Coquitlam, Pitt Meadow, Surrey, White Rock, Delta | Purchases over CAD $250 before tax | $20 | 4-6 business days |
| Langley, Maple Ridge | Purchases over CAD $450 before tax | $25 | 7-9 business days |
| Abbotsford | Purchases over CAD $550 before tax | $30 | 7-9 business days |
| Chilliwack | Purchases over CAD $700 before tax | $35 | 7-9 business days |
Deliveries are made from 10:30am to 5:00pm on weekdays. We will contact you via email you provided at checkout to notify you on the day of our arrival.
Delivery to Canada other than above area
Shipping cost will be charged according to the parcel weight by our variety shipping carriers. All options provided in the payment process.
Shipping Lead Time
| Product Type | Estimated Delivery Time |
| Regular products | 1-9 business days |
| Pre-order products | 12-16 weeks |
| Custom products | 14-18 weeks |